What are your privacy practices?
To view our updated privacy practices, click here
What if I already have a Follow My Health account?
If you have an existing account with another physician’s office that uses Follow My Health, your password for our website will need to be the same as your pre-existing password.
What is the Patient Portal?
Upon scheduling an appointment, you will receive an invitation to create an account in Follow My Health, which is our Patient Portal. Click on the link in the invitation, which [...]
What should I do in case of severely inclement weather?
To ensure your safety and the safety of our staff, please call our office at 804-288-1953 to make certain that our planned schedule has not changed.
Who do I call in an urgent situation?
In an urgent situation, please call our office directly at 804-288-1953. During office hours you will be connected to your physician’s coordinator who will handle your call. After office hours, [...]
Who do I call for prescription refills?
If you need a prescription refill, please call us at 804-288-1953 during office hours, so that we may review your medical record to make certain that a refill is appropriate, [...]
If I need to cancel my appointment, who do I contact?
Call 804-288-1953. For the convenience of other patients, please provide a 24-hour notice when you find it necessary to change your appointment.
How is payment handled?
Vascular Surgery Associates participates with most insurance carriers, and we accept Medicare and Medicaid assignment. As a courtesy to you, our staff will gladly file your insurance claim. Once your [...]
Am I responsible for obtaining authorization for my surgical procedure?
No, the staff is responsible for obtaining the necessary authorization for any surgical procedure.
If hospitalization is necessary, at which hospitals do the physicians practice?
Bon Secours St. Mary’s Hospital Gregg L. Londrey, MD, FACS Frank D. Stoneburner, MD, FACS Andrew E. Leake, MD Avik Mukherjee, MD, FACS Bon Secours Memorial Regional Medical Center [...]
